There are two big hurdles for those who want to choose rail for those cross-border journeys: a lack of passenger rights and an absence of easy ticketing.
To tackle these issues the European Commission recently announced a legislative proposal called the “Passenger Package”. While a step in the right direction, it does not fully address the problems passengers face. We are fighting to make sure it actually delivers.
This is the obligation on all railways to make their inventory (all their ticket products) available for resale under fair terms to any ticketing platform that asks for it. This is crucial if passengers… Keep reading →
The Commission’s “Passenger Package” consists of 129 pages spread over three legislative proposals, plus supplementary material and references. We’ve broken down what it says, how it will impact passengers, and where there is room for improvement.
As passengers we know what solutions will actually make a difference. We have written a detailed policy report outlining what we need from these legislative initiatives for them to have a real impact.
Review our policy paper: Guaranteed rights and easier ticketing.